ITSS Global, a leading banking software service provider announced that it went LIVE with its first digital SaaS implementation with the Temenos Banking Cloud at City Savings Bank, Cebu (subsidiary of Union Bank of the Philippines and a member of the Aboitiz Group). This alliance has made the bank future ready by leveraging the capability and stability of the Cloud with Temenos SaaS to meet evolving business demands and to strategically position the bank to cater to all the customer needs in a post pandemic era.
The decision was made to use new Cloud technology to improve the digital customer journey for mortgage products and create a unique digital service that simplifies banking, rewards customers and helps them achieve their financial goals.
This has helped the bank reduce costs, whilst improving the customer experience, bringing new products to market faster and scaling efficiently, thus making it the preferred bank within the domestic banking industry.
ITSS Global was partnered as the system integrator and implementation partner to lead the core banking implementation and modernization project with a new digital banking eco-system. Adopting an agile implementation approach to complete the project delivery successfully with post LIVE support amidst the COVID 19 crisis, despite the initial delay
