Geneva, Switzerland — October 2025

ITSS Global proudly announces the successful go-live of its latest core banking modernization project for Banco Nacional de Comércio de Timor-Leste (BNCTL), marking another major advancement in the country’s financial ecosystem. This milestone further strengthens ITSS’s position as the sole transformative technology partner driving banking modernization across Timor-Leste.

The BNCTL initiative — signed in September 2023 and successfully launched on 20th October 2025 — involved a complete on-premises Temenos Upgrade (R14 to R23) enabling the national bank to elevate its operational efficiency, and service delivery. This modernization equips BNCTL with a robust and scalable core banking infrastructure designed to meet evolving customer expectations and future national economic growth.

The project scope included upgradation from R14 TAFC to R23 TAFJ, implementing Temenos FCM (Financial Crime Mitigation), integrating Digital Lending and Agency Banking, and developing as well as connecting Outward Remittances and other digital channels.

Quote from BNCTL

“BNCTL extends its heartfelt appreciation to the ITSS team for their exceptional teamwork, technical expertise, and problem-solving throughout this complex transformation journey. Despite significant challenges — including platform migrations, data archival, and the activation of new functionalities — the ITSS team ensured uninterrupted operations for the country’s largest financial institution. Their dedication, innovation, and collaborative spirit have set a new benchmark for excellence. We look forward to continuing our partnership as we stabilize and optimize our systems for the future.” — BNCTL

BNF Success Strengthens ITSS’s Leadership in the Region

This achievement follows ITSS’s earlier landmark success with Banco do Nosso Futuro (BNF) — Timor-Leste’s first private bank with 100% Timorese capital, which officially launched to the public on 4 September 2025, powered entirely by Temenos Transact R24 and implemented by ITSS.

Back in September 2024, BNF selected Temenos Transact from among eleven competing vendors, choosing ITSS as its strategic implementation partner. Within an exceptionally accelerated timeline, the ITSS team delivered a fully operational platform supporting both retail and corporate banking operations, enabling BNF to enter the market confidently and competitively.

A Milestone for Both Institutions

The BNCTL go-live thus becomes the second major core banking success delivered by ITSS in Timor-Leste within a single transformational year — a record that underscores ITSS’s unmatched expertise and influence in the region.

This achievement further solidifies ITSS’s leadership as a global Temenos delivery partner and highlights the company’s ability to drive impactful digital banking transformation across diverse and developing markets.

A Regional Movement Led by ITSS

With two successful Temenos implementations — BNF and BNCTL — ITSS has emerged as the undisputed catalyst for digital financial innovation in Timor-Leste. No other technology partner has achieved this scale of impact, and no other organization has contributed more actively to shaping the nation’s banking modernization roadmap.

Through these projects, ITSS has helped Timor-Leste achieve:

• A modernized financial infrastructure spanning both government-backed and private-sector banking

• Secure, high-performance, on-premises digital banking systems

• Improved customer experience and accelerated digital adoption

• Strengthened national financial inclusion and competitiveness

• A future-proof foundation for additional innovation across the sector

These successes further solidify ITSS’s reputation as a trusted Temenos delivery leader, and the only partner with a proven track record of driving sustainable digital transformation in emerging markets across Asia and beyond.

Quote from ITSS Global

“The successful modernization and technical upgrade for BNCTL marks another significant step in our mission to empower financial institutions across ASEAN with innovative, scalable, and customer-centric digital solutions. This project not only reinforces ITSS’s capability as a trusted transformation partner in the region but also highlights our commitment to delivering excellence in every engagement. We extend our sincere gratitude to the Chairman, Members of the Executive Committee, and the IT, Infrastructure, and Cyber Security teams at BNCTL for their collaboration and trust throughout this journey.” — ITSS

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About ITSS

Information Technology Solutions & Services (ITSS) is a global banking technology solutions provider specializing in Temenos implementations, digital transformation, and AI-native banking innovation. Headquartered in Geneva, ITSS has a strong presence across 22+ countries, enabling banks and financial institutions to modernize their core systems and deliver next-generation customer experiences.

About BNCTL

Banco Nacional de Comércio de Timor-Leste (BNCTL) is Timor-Leste’s largest publicly owned commercial bank, serving as a critical financial pillar for the nation’s economic development. With an extensive branch network and a strong mandate to promote financial inclusion, BNCTL provides a comprehensive range of retail and corporate banking services to individuals, businesses, and communities across the country.